# Plan and usage

> A MailCamp plan sets three meters: how many emails you may send in a billing period, how many confirmed subscribers you may hold, and how many team seats you have. Usage against those meters is shown on the dashboard; the plan itself is managed under Settings.

## What it is

Billing in MailCamp is metered rather than per-feature. The plan decides volume, not which parts of the product you can open. Running into a meter is what blocks work — not a missing feature — so the dashboard surfaces usage before the limit is reached.

## The three meters

- **Sends** — emails sent this billing period against the monthly allowance. Every individual recipient of a campaign counts as one send.
- **Subscribers** — confirmed contacts across all mailing lists. Unconfirmed, unsubscribed and bounced contacts do not count. Note that the same address on two lists is two contact records and therefore counts twice, which is one reason a single audience is usually cheaper than several lists.
- **Seats** — team members using the account against the seats the plan includes. Only visible to administrators, and only when the plan includes seats.

## Reading the usage widget

The dashboard shows one tile per meter. The Sends and Subscribers bars are neutral while there is headroom, turn warning-coloured past 75% and danger-coloured past 90%; the percentage label always shows the exact share used. The Seats bar is always neutral — using every seat is a normal state, not a problem.

## Limits and edge cases

- At a meter's limit, further sends or new signups for that meter are blocked until the next billing period or until the plan is upgraded.
- Demo accounts see a nudge instead of meters; limits unlock when a paid plan is activated.
- The number of mailing lists is also plan-bound. When the limit is reached the "New list" button disappears; accounts on a single audience have no such button at all.
- Some capabilities are gated on account setup rather than on the plan — the signed data processing agreement, for instance, is required before campaigns and subscription forms become active.

## Common workflows

### Checking where you stand

1. Open the **dashboard**; the usage widget shows all three meters.
2. Open **Settings → Subscriptions** for the plan itself, invoices and payment history.

## Web routes

- `/settings/billing` — plan, subscription and invoices.
- `/settings/billing/history` — payment history.
- `/subscriptions/:id/payment` — paying for a subscription.

## Related

- [Contacts](/llms/contacts.txt) — what the subscriber meter counts.
- [Mailing lists](/llms/mailing-lists.txt) — why duplicate contacts cost twice.
- [Users and roles](/llms/users.txt) — what occupies a seat.